外貿郵件回覆的各種情況範本(1/3) 外貿B2B、B2C

(一)客戶主動詢價,我方報價
Dear Mr./Ms XX
Thanks for your inquiry about XX products by e-mail dd xxxx, 2007!
Now we here kindly quote you our best XX price as following:
Products name:
Specification, weight and size:
Packing:
Payment:
Delivery time:
Shipment fee:
Quantity:
Validity:
Others:
Pls review the above price and let us know your confirmation in an early date.
Looking forward to hearing from you soon

 
(二)我方主動詢價,向客戶報價
Dear Mr/Ms XX
We have met somewhere / we knew your inquiry about XX products on xxxx. We are pleased we can supply them, now we here kindly quote you our best price as follows:
Products name:
Specification, weight and size:
Packing:
Payment:
Delivery time:
Shipment fee:
Quantity:
Validity:
Others:
Pls review the above price and let us know your confirmation in an early date.
Looking forward to hearing from you soon.

 
(三)詢問客戶產品規格:
Dear Mr/Ms XX
Thanks for your inquiry about XX products on XX, 2007.
In order to quote you right price, please inform us the detail specification such as size, weight, materials and so on.
Looking forward to hearing from you soon.

 
三問客戶對報價的意見:
1,第一次詢問:
1)Dear Mr/Ms XX
Re XX products, We have quoted you FOB/CIF/ price by e-mail dd XXXX, 2007.. Have you received it? Please check it and let me know your comments about the price.
Looking forward to hearing from you soon.
2)Dear Mr/Ms XX
Re XX products, we have e-mailed you FOB/CIF/price after Canton Fair on Oct 24, 2006. Hope you have received it. What's your opinion? Can you accept it? If you have any problems, please let me know, I will try to solve it.
Looking forward to hearing from you soon.
2,第二次詢問:
Dear Mr/Ms XX
Re the XX products, I have e-mail the FOB xxx price to you dd XX , 2007. And asked for your comments on XX, 2007. But still no reply . Have you received it? Please review it and let me know your comments. If any problems, please don't hesitate to contact us, We shall be pleased to be of service to you at all times.
Thanks in advance for your quick reply!
3,第三次詢問:
1)Dear Ms/Ms XX
Re XX products, we have quoted you FOB/CIF/ price by e-mail after XX Fair on Oct 24, 2XXX. But for a long time, you haven't replied us. So we sent two e-mail to you asking for your comments on Nov 9 and Nov 21, 2006. But still no reply. Now I 'd like to know whether you still interested in this item.
Looking forward to hearing from you soon.
2)Dear Mr/Ms XX
Re XX products, we have contacted you two times. But still no your confirmation. Now our factory has been full of production. If you still can't confirm, I'm afraid we can't arrange for your order. So please inform your customer and send us confirmation as soon as possible.
Looking forward to hearing from you soon.

 

4,重新報價
1)Dear Mr./Ms.XX
Re XX products, we have quoted you FOB XXXX price , But for a long time,you haven't reply us. So we sent two e-mail to you asking for your comments on Nov 13 and Nov 23, 2006. Now we here kindly requote you the adjusted price as follows:
USDXX/pc
Hope you can accept this price.If sample required, we will send to you for your approval.
Thanks in advance for your quick reply!
2) )Dear Mr./Ms.XX
Re XX products,I have quoted you FOB XXXX price.. We have checked our factory about the price, Now we here requote you the new price as follows,
USDXX/pc
Hope you can accept this price.If sample required, we will send to you for your approval.

 

5,詢問對新價格的意見
Dear Mr./Ms.XX
Re XX products, in order to build our further business relationship. we have requote you new price on XX, 2007.Have you received it?. If you check other suppliers ,you will find this is our bottom price, hope you satisfied this time and accept it.

 

 

(四)樣品
a) 寄樣前的預備:
Dear Mr/Ms XX
1)The XX samples are ready, now we would like to verify the specification ,size and quantity and your detail address(including telephone , fax no.) as follows:
When we receive your confirm, we will send it to you ASAP.
2)Re the express and sample fee, would you share half ? Because the cost is very high for us. If you agree this time, when you order, we will deduct the above fee.
b) 寄樣品 (告知客戶品名,規格,寄樣日期,快遞號碼等)
Dear Mr/Ms XX
Re XX samples, we have sent two pieces to you by EMS last week. The tracking No is XXXX, please check receive it.
c) 詢問客戶是否收到樣品,意見如何,檢驗結果,改進意見
Dear Mr/Ms XX
Re XXX samples, have you have received it? Now I 'd like to know the inspection results and your opinion? If any problem, please don’t hesitate to inform us so that we can try our best to solve for you.
d) 寄改進後的樣品
Dear Mr/Ms XX
Re XXX products, we have sent the improved samples to you, by EMS last week. The tracking No is XXXX, please check receive it. Hope you will be satisfied it.
e) 詢問客戶是否收到樣品,意見如何,檢驗結果
Dear Mr/Ms XX
Re XXX products, we have sent the improved samples to you, Have you received it? Please let us know your opinion. Hope you satisfied this time.
 

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